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SW:TOR Customer Service Interaction Survey - EN

1. How would you rate your game advisor? *This question is required.
ExcellentAbove AverageAverageBelow AveragePoor
2. What agent characteristic most attributed to your rating? *This question is required.
3. Did we solve your problem? *This question is required.
4. Did you have to contact us more than once? *This question is required.
5. How likely are you to agree with the following: Electronic Arts made it easy for me to handle my issue. *This question is required.
Strongly AgreeAgreeNeither Agree nor DisagreeDisagreeStrongly Disagree
6. How likely are you to purchase another EA product in the future? Would you say the chances are ... *This question is required.
ExcellentVery GoodNeutral / Not SureFairPoor
7. How would you rate your overall customer experience? *This question is required.
ExcellentAbove AverageAverageBelow AveragePoor
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